Written by Mond Ortiz
Cabin crew members are trained to give themselves to others selflessly, without expecting anything in return. Indeed, service for others is the highest form of honor one can give to this world and flight attendants are trained exactly for that to the point that they carry this trait even outside the aircraft in their daily lives. Little did this Philippine Airlines flight steward realize that his little random act of kindness will go a long long way one day.
Julio Mallari is not only a PAL flight steward. He is also an entrepreneur who opened his little milk tea shop in Dasmarinas, Cavite. He named it "Cabin Brew", brought by his job of being a cabin crew. Julio has always been proud of his job as a flight steward of the National Flag Carrier. He started out in the airline as an On-the-Job Trainee during his college days and later on became a cabin crew. He is well loved by his colleagues in the airline due to his type of humor and aura.
Cabin Brew is a result of his savings which he worked hard for in PAL. If you will look at it, the place is small, tiny if you will ask me. Despite the small size, the sales do surpass those walls within the perimeter.
One day, an event happened in the life of this flight steward and his little milk tea shop that would change and touch lives. A "manglalako" otherwise known as a street vendor named Tatay Teban dropped by the shop. He never tasted milk tea before. Here is the story as seen from Cabin Brew Milk Tea's page:
This simple act of giving instantly made Julio and the shop viral over social media which touched the lives of others. It gained 105,000 shares and 234,000 reactions. Some said it was a promotional strategy, but as one who personally knows Julio, I believe otherwise. Julio has always been a friendly and giving guy and him extending such act of kindness is nothing new.
I also know the nature of PAL cabin crew, being exposed to a multitude of them for years now. They are molded by the airline to extend "buong pusong alaga" beyond the aircraft, beyond duty time, as they carry-out their everyday lives.
This is actually one natural trait of cabin crew members. We have heard also stories of off-duty flight attendants who applied CPR to a stranger who drowned in a beach, and so much more. Perhaps, it has become second nature to cabin crew members to touch lives, to make a difference, and to give themselves in the name of service.
Congratulations once again Julio! Continue to be an inspiration to your passengers, our future cabin crew, and to others.
My interview with Julio about the joys of flying: