By: Mond Ortiz
Becoming a flight attendant is not something that happens overnight. If you dream of becoming one tonight, it doesn't necessarily mean that you will be one tomorrow. For some who only earned it in one shot, I greatly congratulate them for it, but this doesn't mean that everyone will get it in one go. There will some who will and some who won't. Regardless, what matters most is getting there.
At most times, the journey to become a flight attendant is a process which involves trying, learning, adjusting, and trying again. It may take time but as you progress forward, you are actually getting nearer your goal so there is indeed no sense of stopping from there.
One of those important things in the process is learning how to acknowledge and accept our mistakes and weakness. Once we do this, we open our minds to change, to new learnings, and to improving ourselves.
The airlines expect a lot from their flight attendants in terms of attitude, character, and values as they are the the ones who face the passengers most of the time, being sometimes called the frontliners of the airline. They represent the airline's brand, values, vision, and mission, which is why a lot is expected out of them. Moreso, flight attendants are the safety professionals, ensuring passengers that everything will be okay under their care. These being said, airline standards are set high and if you really want to be a cabin crew, you must adjust to these.
When we acknowledge and learn from our mistakes and weakness, we work to be better, eventually allowing us to get near those standards until one day, you will finally surpass them and be hired.
So how do we go about it?
First, we acknowledge that whatever failure or defeat we face is no one else's fault but our own. If you did not answer the questions well, it is our fault that we did not meet standards and expectations. If the airline says we are overweight, it is our fault that we did not make the weight. We have to acknowledge our own faults instead of passing them unto others. We have to wake up to the reality that no one is perfect in this world and we do all make mistakes, so yes, first is to acknowledge our mistakes.
Second is to accept them. As painful as it may seem to us, we have to accept that such short comings are because we did not perform according to what was expected of us.
Third is to learn from them. Once we have accepted our shortcomings, we the take these as lessons, and these lessons are taught by experience. As they say, there is no better teacher in this world than experience. From here, we think of other ways to achieve our goals without making the same mistake.
Fourth is to work hard to improve. We change our old ways. We change what does not work. We work to become a better version of ourselves based on what we have learned from experiences. If you feel that the airline did not accept you because you smile less, then go smile more. If you have a hard time talking while smiling, then practice at home. There are always ways to improve ourselves. Life is a never ending learning process.
Fifth is to try again. If you make it, congratulations! If not, then just go back to step one. Repeat the cycle until you get there.
Always remember, if you have spent a lot of time working hard, if you have been bruised a lot of times, then you might as well not stop until you win.
Good luck future cabin crew!