We have been attending cabin crew training, enjoying conversations with numerous flight attendants, and talking to cabin crew trainers and airline management about the job of being a cabin crew. We don't just research on Google and come up with our own conclusions, we really go to the source in order to provide you the most accurate information as much as possible, especially when it comes to educating people about cabin crew members.
As you see, air travel has been growing nowadays, with more and more travelers able to afford flying in an airplane. Despite that, they tend to overlook one very important group, and that is an airline's flight attendants. While others think that their main job is just to serve food and beverage on board, a cabin crew's job in air travel is as vital as that of the pilots flying the airplane, and that is to ensure the safety of the passengers primarily.
We now answer some FAQs about the job of flight attendants which others have been asking us. Again, in order for us to give you these answers, we go straight to the proper sources like the airlines themselves, cabin crew trainers, managers, and flight attendants. Not only do we interview and ask questions, we ourselves would attend the training sessions as seen on our YouTube channel Flyhigh Manila TV.
Hence, here are some important FAQs which you all need to be informed about:
What is the real job and purpose of flight attendants?
The primary job and duty of cabin crew members is to ensure the safety and security of passengers on board. These include briefing passengers on the use of aircraft safety equipment incase of emergency, carrying standard safety procedures for take-off and landing, making sure passengers follow all take-off, landing, and safety SOPs, attending to passengers undergoing medical conditions or emergencies on board, evacuating all passengers in less than 90 seconds incase of an unfortunate emergency situation, operating all cabin equipment and ensuring the cabin is safe and clean for all passengers, ensuring security throughout the flight like defending the cockpit and pilots from any hostile take-over, rescuing passengers in the water and pull them to safety rafts during an emergency water landing, ensuring the proper behavior of all on board for the sake of fellow passengers, and to work in tandem with the pilots throughout the flight. Secondary are to provide inflight service and comfort to all passengers throughout the flight.
While taking off, I was trying to talk to the flight attendant in the jumpseat right in front of me. Why aren't they talking to me?
During take-off especially when the pilot throttles up, flight attendants put their concentration on the take-off procedure. Take-off and landing are usually the most dangerous parts in a flight where most accidents would usually ocure and during those moments, flight attendants are already concentrating on the whole scenario like assessing for any smoke, unwanted movements, the aircraft not lifting off, fire, and any unusual occurence. This way, they are able to act quickly without having to "freeze" incase of an emergency situation where they know right away what to do. They put their minds and hearts on the take-off procedure, all ready that anything may happen during those few minutes. Incase of any emergency, they can easily spring into action knowing right away what to do in order to evacuate passengers in less than 90 seconds. The same goes for landing.
Why do some flight attendants get injured stowing a 7kg or 15lb luggage?
Okay, first, try dropping a full 15kg dumbell on your shoulder from a height of about a foot and let us see what happens. Second, when it comes to stowing luggage unto the overhead compartments of an aircraft, a flight attendant is usually tasked to lend assistance to passengers in need of help, like PWDs, elderlies, or anyone who are physically challenged to lift luggage. Assistance meaning, both cabin crew and passenger will lift the luggage except for situations wherein the passenger cannot really stow it at all costs due again to physical hindrance. There are times that while both the cabin crew and passenger are lifting the luggage, the passenger suddenly lets go in the middle which will cause the bag to go off balance and suddenly fall on like the cabin crew's shoulder which may cause an injury. So think of it that you and someone else are both lifting a 7kg barbel at the same time, and without you knowing, your partner suddenly lets go while in the middle. Obviously, your reaction might be too late to catch the other end of the barbel which may suddenly go off balance and falling on your shoulder or even your head. Sometimes, some do not stick to the weight limit, they go beyond 15lbs.
Why are flight attendants not obligated to lift passenger luggage unto the overhead compartments?
This is due to health hazards and the safety of the cabin crew. Other airlines have also recognized this and they totally forbid flight attendants from lifting passenger luggage, even to lend assistance! Lately, Qantas has increased the allowable hand carry luggage weight limit to 10kgs for every passenger but flight attendants are not allowed to carry them. The repetive lifting of hand carry luggage unto the overhead compartments are proven to have health hazards. Let us do the math.
Am I obligated to really present my boarding pass to the flight attendant when boarding?
Yes you are if incase they ask for it. This is a procedure mandated by the airline to the flight attendants to speeden boarding time and to make sure passengers are on the right aircraft. So please do not complain nor even badmouth your cabin crew when they ask for your boarding pass. They were trained to do that. Fighting it off may cause a flight attendant to call for security due to the disobeyance of aviation safety procedure.
How hard is it to become a cabin crew?
Well, attrition rate during screening process alone is already at 90% meaning, 90% or more of those who try to apply don't make it in. Sometimes, the number even goes up to 97% depending on the airline. Airline standards are very high for physical requirements, personality standards, and character. They really check if you are fit to be a cabin crew. After the screening, training itself is another huge challenge. Two to three gruelling months of exams and drills like a whole college term packed into two to three months only. Please do follow our YouTube account Flyhigh Manila TV and please check our training videos where we do really go check a real cabin crew training.
So we hope we've answered some of your questions. If you got more questions about cabin crew and the job in general, please do put them on the comments section and we will answer them on the next entry or in a video.