The Skytrax World Airline Awards 2019 are now out and we are pleased to announce that Philippine Airlines cabin crew was recognized as the 11th World Best Cabin Crew! Also, Philippine Airlines was proclaimed as the World's Most Improved Airline! At the same time, Philippine Airlines was also recertified as a 4-star airline!
The Best Airline Cabin Crew awards recognise the highest all-round performance of cabin staff, for hard service (e.g. techniques, efficiency, attention etc), and soft service characteristics (e.g. staff enthusiasm, attitude, friendliness and hospitality).
The World's Most Improved Airline award reflects an airline's Quality improvement across the entire Awards programme, which analyses an airline's change in the global rating, and performance improvements in different award categories.
Congratulations Philippine Airlines and thank you for bringing so much pride to our country and the Filipino people! You are our champ!